TERMS OF SERVICE

Last Updated: November 10, 2025

1. Acceptance of Terms

By accessing or using the website provided by SABIO LLC (referred to as "we," "us," or "our") for B2B embroidery services (the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you may not use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Business-to-Business (B2B) Service

This Service is exclusively intended for use by businesses and their authorized representatives seeking commercial embroidery services. By using the Service, you represent that you have the authority to enter into these Terms on behalf of the business entity you represent.

3. Contact Form and Lead Generation

  • Purpose: The contact form and Service are designed to collect business leads and initiate B2B commercial relationships.

  • Information Collection: You agree to provide accurate, complete, and current information via the contact form. Providing false or misleading information may result in the termination of service.

  • Business Communications: By submitting your contact information, you consent to receive communications from us regarding our services, including, but not limited to, quotes, project updates, and marketing communications relevant to our B2B embroidery services.

4. Uploaded Content and Intellectual Property (IP)

4.1. Ownership and Rights

When you upload any image, logo, design, artwork, or other content ("Uploaded Content") for our embroidery services, you represent and warrant the following:

  • You are the sole legal owner of the Uploaded Content, or

  • You have obtained the express, written approval and license from the owner of the Uploaded Content and any associated trademarks or copyrights to:

    • Use the Uploaded Content for commercial purposes.

    • Authorize SABIO LLC to reproduce, digitize, and embroider the Uploaded Content on materials as per your order.

4.2. Indemnity for IP Infringement

You agree to indemnify, defend, and hold harmless SABIO LLC from and against any and all claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to any allegation or claim that the Uploaded Content infringes upon the intellectual property rights, trademark rights, or any other rights of any third party.

4.3. Right to Refuse Service

We reserve the right to review, remove, or refuse to process any Uploaded Content, at our sole discretion, that we believe may infringe upon a third party's intellectual property rights or violate any law or regulation.

5. Third-Party Information Processing

In the course of providing our B2B service, we may process information, including contact details and related business information, obtained from third-party services (e.g., industry directories, business databases, public sources) for lead generation and outreach purposes. By using our Service, you acknowledge and agree that:

  • This processing is solely for the purpose of initiating a potential B2B commercial relationship.

  • We will attempt to contact the appropriate business representative using the information obtained.

  • Our handling of such information is governed by our Privacy Policy.

6. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. SABIO LLC makes no warranties, expressed or implied, regarding the operation or availability of the Service or the quality of the information obtained through the Service.

7. Limitation of Liability

In no event shall SABIO LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Governing Law

These Terms shall be governed by and construed in accordance with the internal laws of the State of Nevada, USA, without giving effect to any choice or conflict of law provision or rule.

9. Dispute Resolution by Binding Arbitration

9.1. Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, shall be determined by binding arbitration instead of in courts. This agreement to arbitrate is governed by the Federal Arbitration Act (FAA).

9.2. Arbitration Location and Procedures

The arbitration shall be conducted before a single neutral arbitrator and will take place in Las Vegas, Nevada, USA. The parties will mutually agree on an arbitration administrator (such as JAMS or the AAA) and its applicable commercial rules. If the parties cannot agree on an administrator or a set of rules within thirty (30) days of the request for arbitration, either party may apply to a court in Las Vegas, Nevada to appoint an arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

9.3. Exceptions

Notwithstanding the foregoing, either party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction in the State of Nevada to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

10. Force Majeure (Acts of God)

Neither party shall be liable for any delay or failure to perform resulting from causes outside the reasonable control of that party, including, but not limited to, acts of God (e.g., earthquakes, floods, fire), war, civil unrest, acts of terrorism, governmental acts, orders or restrictions, strikes, failure of utility services (e.g., electrical, internet outage), or shortage of adequate materials or transportation. The party affected by the Force Majeure event shall promptly notify the other party and use reasonable efforts to mitigate the effect of the Force Majeure event. The time for performance will be extended for a period equal to the duration of the Force Majeure event.